Hey, thanks for purchasing one of our files! We will answer all support , however, before you get started there are a few things needed to know.
Most importantly, please remember that support is not a requirement of Envato authors but is provided out of good will. We will answer all your questions as soon as possible but please be patient during busy periods. Unfortunately, we cannot provide support for modifications.
We are pretty sure that you don't want to waste your time, so please be sure that you have read the file documentation which came packaged with your download, before asking questions ! This file covers installation, usage, and often answers the vast majority of questions.
Scope of Support
We do not offer support for installation, customisation or administration of WordPress itself. For sure, we'll help you on issues arising from using any of the packaged theme features and of course bug fixes.
Because we are conscientious, we try our best to monitor the forums around the clock, however, the bulk of our team are based in France (GMT) - please be aware of this when posting questions. The forums will be monitored Monday through Friday and questions will be answered in order received.
Thanks again guys, hope you enjoy our items.
Hi, my posts seem not to be included in the blog section though go into the following section eg contact section. (this happens also when moving it up it will always appear in the below section)
Appreciate your help
HI ! First, thanks for your great theme ! Very easy to use, but I managed to get some issuesâ?¦ I hope you can help me !
1. Is it possible to modify the Css in the editor window ? Because every time I want to â??saveâ?? modifications, I am redirected to the wordpress admin, and it doesnâ??t workâ?¦
2.I guess H4, H5 has to be modified in the css ? Especially the fontâ?¦
3.Is it possible to have break spaces into the thumbnailâ??s descriptionâ??s box ?
4.Is it possible, in the contact layer, to get the picture in the entire contact's width ?
Thanks a lot !
I am trying to put the contact form in the footer widget but it is not working. Anything I put in the footer widget does not show up. Any solutions?
Hey, Is there any way to get rid of the padding (extra space) between the navigation bar and the text?
In Safari and Chrome on mobile, when pulling down the navigation tab on the top right, the contents are blank until scrolling up or down a little.
See here for a screenshot: http://imgur.com/RcOAk1J
I've added buttons with links inside the work section, I mean the pop-up window that opens when you are viewing the information of the work section, but those links are not working. Is there any reason why the hyperlinks doesn't work? What can I do to have hyperlinks inside that section ?
Hi there, how can I overlay one static picture in the slider with a PNG logo?
Can you pls. tell me how to add a services section like you have in the demo site? I don't see any mention in the documentation or the K Panel.
Hi, I have some issues around 'meet Team' (the thumbnail page) I would like to disable the email link to each team member. Basically I would like to disable all the mouse over feature in this area. Is this possible? and how do I do this?
Thanks for a great theme. I am having problems with the carousel though.
I use the "classic" styled carousel, and on the demo I see the "shadow_right" and "shadow_left" ids, but on mine these doesn't exist. Also when I try to click on the left image, then it must go to the edge of my browser, and not just anywhere on that left image. I have not modified any of the carousel files.
Thankful for any help I can get
Mark Paul Wonderlin
On the purchase page it says there is a "Drag and Drop Builder" I assume this is for the text pages, but unfortunately there isn't anything like that when I add a new page. In the plugins folder there was only the zilla like plugin
Hi there, I see it's easy to turn on and off the templates in the K Panel, but are you able to repeat them, i.e. create two Thumbnail templates, two Showcase etc.
How do you do it?
hi, i have some Problems with the combination of two scripts. First of all there's a script for Canvas particle effects in the Header (http://fsw.appledeluxe.org/). This Animation needs this two Scripts, placed manually in the header.php
But if i activate the first script, then the slider Animation doesnt work. If I deactivate first Script oder change to a newer jQeuery my Canvas particle effect doesnt work.
Mayby you have a good idea, what i have to do...
Thank you very much
I would like to know how to reduce the size of the photos on the 'Work' page (listed as 'Showcase' in the K. panel). I was able to reduce the image sizes slightly by switching the columns from 2 to 4, but am unable to find anywhere in the panel or the theme code where I could reduce the current image size down from 230 x 240px.
Hello! I would like to be able to add a Home button to the top menu bar which will take the view all the way back to the top (to include seeing the Home Slider, etc.). Is there a way to do this?
Hi, I have 3 small questions:
1. can I add a full with page to my website?
2. how can I change the color of the red "menu" bar?
3. how can I add an image at one of the text bars?
Rob M King
Is there a way to add Vimeo videos to the portfolio instead of just photos?
The forum is for verified customers only. Please SIGN-IN OR CREATE AN ACCOUNT.